42 Newby Road
Hazel Grove
Stockport
SK7 5DA
42 Newby Road
Hazel Grove
Stockport
SK7 5DA
Quick Quote
First impressions are important, and that’s why we’re passionate about installing high quality front doors that not only suit your home’s practical needs, but also look the part from the outside. For the full range of glass designs, have a browse through the Rockdoor brochure.
Customer Service Administrator | Full Time | Permanent
If you’re looking for a challenge – a role with bite and healthy prospects – then look no further. A new position has become available as part of our Customer Service team, where the successful candidate’s responsibilities will include but not be limited to:
– Responding to warranty issues – booking engineer appointments and ordering parts
– Liaising with installers and service engineers to establish the best course of action
– Putting together quotes for chargeable service work
– Carefully processing detailed information
– Dealing with customer concerns professionally, keeping them up to date with any progress
The successful candidate will
– Have experience with diary management in a busy environment
– Be quick to learn new systems and processes
– Demonstrate the ability to manage and respond to a wide range of people and situations
– Have a can-do, positive approach to the role and a willingness to learn
– Thrive in a busy environment and enjoy multi-tasking
Your working week
The vacancy of Customer Service Administrator is a new opportunity to take on an exciting and varied role. Here is a little more information on how the role works:
– Competitive salary based on experience
– Working hours are Monday to Thursday 7.30 – 16.30, Fridays 7.30-16.00
– 20 days’ paid holiday plus Bank Holidays
– Company Pension Scheme
– Staff Discount after 3 months
Domestic Sales Administrator | Full Time | Permanent
An exciting opportunity has arisen for an experienced administrator to join our retail team. As a Domestic Sales Administrator, you will be responsible for supporting the day to day operation of the domestic sales office. Responsibilities include but are not limited to:
– Processing incoming sales enquiries over the telephone or in person in our showroom
– Allocating sales leads to sales people and book on the diary accordingly
– Fielding incoming calls (we don’t ever cold call for business)
– Carefully processing order information
– Verifying quotation detail and cost
The successful candidate will
– Have experience in a busy sales environment
– Cope well under pressure and enjoy multi-tasking
– Possess excellent communication skills
– Demonstrate the ability to manage and respond to a wide range of people and processes
– Be flexible to work alternate Saturdays
– Have a can-do, positive attitude and an eagerness to learn
Your working week
The vacancy of Domestic Sales Administrator is a wonderful opportunity to join a friendly, hard-working team. Here is a little more information on how the role works:
– Working hours are Monday to Friday 8.30 to 17.00
– Alternate Saturdays are mandatory, with the option of paid overtime or time off during the week in lieu
– 20 days’ paid holiday plus Bank Holidays
– Company Pension Scheme
– Staff Discount after 3 months
