Customer Service Administrator | Full Time | Permanent
If you’re looking for a challenge – a role with bite and healthy prospects – then look no further. A new position has become available as part of our Customer Service team, where the successful candidate’s responsibilities will include but not be limited to:
– Responding to warranty issues – booking engineer appointments and ordering parts
– Liaising with installers and service engineers to establish the best course of action
– Putting together quotes for chargeable service work
– Carefully processing detailed information
– Dealing with customer concerns professionally, keeping them up to date with any progress
The successful candidate will
– Have experience with diary management in a busy environment
– Be quick to learn new systems and processes
– Demonstrate the ability to manage and respond to a wide range of people and situations
– Have a can-do, positive approach to the role and a willingness to learn
– Thrive in a busy environment and enjoy multi-tasking
Your working week
The vacancy of Customer Service Administrator is a new opportunity to take on an exciting and varied role. Here is a little more information on how the role works:
– Competitive salary based on experience
– Working hours are Monday to Thursday 7.30 – 16.30, Fridays 7.30-16.00
– 20 days’ paid holiday plus Bank Holidays
– Company Pension Scheme
– Staff Discount after 3 months
